{"id":422,"date":"2023-12-06T14:08:51","date_gmt":"2023-12-06T12:08:51","guid":{"rendered":"https:\/\/test.granolashop.ee\/?page_id=422"},"modified":"2023-12-06T14:22:07","modified_gmt":"2023-12-06T12:22:07","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/test.granolashop.ee\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"

At granolashop.ee, we strive to provide you with high-quality granolas. We understand that there may be situations where you need to return a product. This Return Policy outlines our guidelines for returns and refunds.<\/p>\n

1. Eligibility for Returns<\/h2>\n

1.1. To be eligible for a return, the following conditions must be met:
\nThe request for a return must be made within 14 days from the date of delivery.
\nThe product must be in its original, unused, and unaltered condition, with all original packaging, tags, and accessories included.
\nThe product must not be damaged due to misuse, negligence, or mishandling.
\nThe product must not be a consumable or disposable item, as these are non-returnable due to hygiene reasons.<\/p>\n

2. Initiating a Return<\/h2>\n

2.1. To initiate a return, please follow these steps:
\nContact us<\/a> to request a return authorization.
\nProvide your order number, the name of the product you wish to return, and a detailed reason for the return request.
\nWe will provide you with instructions on how to proceed with the return, including the return address.<\/p>\n

3. Return Shipping<\/h2>\n

3.1. You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. In such cases, we will provide a prepaid shipping label for your return.
\n3.2. We recommend using a trackable and insured shipping method when returning Products to ensure that the return is received and processed promptly.<\/p>\n

4. Inspection and Approval<\/h2>\n

4.1. Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned in Section 1.
\n4.2. If the product is deemed eligible for a return, we will process your refund or exchange within 14 business days.<\/p>\n

5. Refunds<\/h2>\n

5.1. Refunds will be issued according to our Refund policy<\/a>.<\/p>\n

6. Exchanges<\/h2>\n

6.1. If you would like to exchange a product for a different one, please follow the return process outlined in Section 2. Once your return is approved, you can place a new order for the desired product on our Website.<\/p>\n

7. Damaged or Defective Products<\/h2>\n

7.1. If you receive a damaged or defective product, please contact us<\/a>. We will work with you to resolve the issue promptly and may provide a replacement or issue a refund as appropriate.<\/p>\n

8. Changes to this Return Policy<\/h2>\n

8.1. We reserve the right to update or modify this Return policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.
\nBy making a purchase on granolashop.ee, you acknowledge and agree to this Return policy. It is your responsibility to review this policy regularly.
\nIf you have any questions or concerns regarding returns or refunds, please contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

At granolashop.ee, we strive to provide you with high-quality granolas. We understand that there may be situations where you need<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-422","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn policy - Granola Shop<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Granola Shop\" \/>\n<meta property=\"og:description\" content=\"At granolashop.ee, we strive to provide you with high-quality granolas. 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